Privacy Policy

Website Privacy Statement

This web site is one of several sites owned and controlled by Manchester City Council.

Data Protection

Under the Data Protection Act, we have a legal duty to protect any personal information we collect from you.

Manchester City Council is the data controller for this web site and does not capture and store any personal information about individuals who access this web site, except where you voluntarily choose to give us your personal details via email, or by using an electronic form, or enquiring about any of our services. In these circumstances, any personal information you supply will only be used to provide the information or service you have requested. Personal information is not disclosed to third parties unless this is indicated on the web page and / or relevant form at the point of collecting information from you, or as required by law.

Please note unless encrypted, email messages sent via the internet may not be secure and could be intercepted and read by someone else. Please bear this in mind when deciding whether to include personal or sensitive information in any email messages you intend to send.

Statistical data

We automatically collect statistical data about usage patterns on our website. This information is not used to identify any individual. It is only collected to provide us with an understanding of the areas of interest on our site and kept only for as long as required for this purpose.

Use of cookies

Manchester City Council uses cookies on this site.

A cookie is a text file that identifies your computer to our server. Cookies in themselves do not identify the individual user, just the computer used.

We do not use cookies to collect any personal information about you.

We conduct web visitor exit surveys which deposit a cookie on web visitors' computers. The cookie is used to identify web visitors' computers which activated the prompt inviting the visitor to complete the exit survey so that the prompt is not activated a second time within any three month period. The survey is run for the council by Nielsen/Net Ratings.

You have the opportunity to set your computer to accept all cookies, to notify you when a cookie is issued, or not to receive cookies at any time. If you accept cookies, they remain on your computer for up to five years, unless you delete them. Please note that turning off cookies may limit your use of our website and website services.

Links to non City Council external sites

http://www.heatonpark.org.uk/ contains links to other external non city council sites.

Manchester City Council is not responsible for the accessibility or content of non City Council owned sites.

Changes to this privacy policy

If this privacy policy changes in any way, we will place an updated version on this page. Regularly reviewing this page ensures you are always aware of what information we collect.

Who to contact about the policy

The Council's contact for Data Protection and Freedom of Information matters is:

Information Compliance Officer

Town Hall

Albert Square

MANCHESTER

M60 2LA

tel: 0161 234 4415

email: informationcompliance@manchester.gov.uk

Requests to access data collected by this web site may also be made to the Information Compliance Officer. If you remain dissatisfied after raising an issue about this policy and / or a request to access personal information collected from you on this site, you may also contact:

The Information Commissioner

Wycliffe House

Water Lane

WILMSLOW

Cheshire